Communicate in a business environment Essay

3.1 string managements of verbally presenting reading and ideas drawly 3.2 Explain ways of making contributions to discussion that help to move them forward3.3 Describe methods of active listening3.4 Explain the figure of summarising verbal communications4.1 Describe ways of getting feedback on communications4.2 Explain the purpose of using feedback to develop communication skills Describe ways of verbally presenting information and ideas clearly to present any information or ideas I need clearly I lots use simple vocabulary and short sentences this makes it easier for everybody to understand. Also I present the information is a regeneration of ways as some muckle understand things and concepts in different ways. For example some people understand by hearing or seeing. Before I present any information or ideas I always plan out what I want to say, I much also concur out any information that is not necessary. I also use active and personal language like you and we.Explain w ays of making contributions to discussion that help to move them forward To make intercourse move forward, I often learn to listen to people and give importance for everybodys ideas. This way I can make positive contributions that can lead to further discussion. I also often do not make a contribution to a subject who isnt positive or may not affect me or my massage. Describe methods of active listeningIn order to perpetrate within LSG and to develop my skills listening is one the most great skills I should find. As it will confront the quality of my relationship with my team and clients. Listening is important as I need to often obtain information from others to learn new things. Methods of active listening includeListening calmly without interrupting, so that I let the other person speak and show them that I care and respect them Asking others to accept if I do not understand anything, in order to avoid mistakes Taking notes of important points, so that I do not forget or m iss out on any important points Confirming what I have understood, so that there is no misunderstanding of informationExplain the purpose of summarising verbal communicationsThe purpose of summarising verbal communication is to identify major points, behaviours, thoughts and feelings that have been discussed. I because often collate all the information I have collected. By doing this is helps to have a clear precise out account of all communications. Describe ways of getting feedback on communicationsI hope that feedback completes the entire process of communication. Feedback helps us to decide if the communication was effects and useful. I often get feedback from my line manager Scott or I often get it from clients on the phone. If any feedback given is to improve on anything I often make note of the feedback and make a working progress for myself to include the jot in my work. Explain the purpose of using feedback to develop communication skills I use feedback for improve my wo rk performance. It helps improve my work ethnic, team work and quality of my work. To help develop communication skills the feedback has to be true and acted upon. Once I have acted upon feedback I always let my line manager Scott know so that he can see I am willing to learn and enthusiastic and this may sanction people to offer me feedback in the future.